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Top Question
#67599

How do I cancel my card?

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Answer:
by #2008238

As stated at blog.continentalfinance.net, to close a credit card you should follow these steps:
  • pay off the card balance;
  • contact the Continental Finance customer care team to request your account closure;
  • a month following the cancellation call Continental Finance or check your credit report to make sure the account is marked closed.

You should be able to reach out to Continental Finance by phone at (866) 449-4514.
Support is provided:
  • Monday – Friday: 7AM – 10PM ET;
  • Saturday: 9AM – 4PM ET.

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Question:
#65008

What day of the month do Continental Finance report to the credit bureau for card holders.

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Answer:
by #1993773


Unfortunately, Continental Finance does not provide any information about when they report to the credit bureau for cardholders on the company website. Please contact the Continental Finance customer care team for assistance. You should be able to reach out to them by phone at 1-86*-449-4514.
Support is provided:
  • Monday – Friday: 7AM – 10PM ET;
  • Saturday: 9AM – 4PM ET.

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Question:

When will I know when will I get my credit card....I was approved.

I didnt get any email showing or saying that I will get my card soon.

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Answer:
by #1956858

According to the Continental Finance faq section, if you are approved, your credit card should be mailed within three business days.
To get more information about the status of your card, please contact the Continental Finance customer care team:
Support is provided:
  • Monday – Friday: 7AM – 10PM ET;
  • Saturday: 9AM – 4PM ET.

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Question:
#54669

How do I pay my annual fee for my Cerulean card.

I was informed of an annual fee and I can not remember the amount. I really like my card and I therefore would like to stay in good standing with Continental Finance.

If you could kindly apprise me with an answer to my aforementioned question.

Thanking you in advance for your kind consideration. Thank you.

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Answer:
by #1942759

As stated at continentalfinance.net all fees of the Cerulean card should be available in your cardholder agreement with Continental Finance. Please try to find all the terms and conditions in your copy of the cardholder agreement. However, according to the Continental Finance Credit Cards page at wallethub.com, the annual fee of the Cerulean card is $99.

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Question:
#54034

Does my surge card need a pin number and how do I set one up??I tried to use my newly activated surge card and it popped up the screen for a pin number. I never set up a pin number, so since I didn't have 1, my card was declined!! What do I do now, because I can't use my card??

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Answer:
by #1940214

According to the Continental Finance help section, you can activate the Surge card over the phone. You should call from the phone number that you provided on your application to the toll-free activation number printed on the sticker affixed to your new card within 30 days after you receive your card in the mail.
Unfortunately, Continental Finance does not provide any information about if you need a Surge card pin number to make the payments on the company website. Please contact the Continental Finance customer care team for assistance. You may reach out to them:
  • via the company's social networks.

Support is provided:
  • Monday - Friday: 7AM – 10PM Eastern Time;
  • Saturday: 9AM – 4PM Eastern Time.

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Question:
#48117

How can I activate my card.

I called the number on card to activate and I typed in the last 4 digits and the month and day of my birthday and then it cut me off ? I tried 3 more times and then I thought maybe it was done. I tried to use it but it was declined I have been trying to call the customer service but it lkeeps saying a 17 min wait after I have already been waiting how can I get this avtivated

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Answer:
by #1905622

According to Continental Finance FAQs new cards and reissued credit cards can only be activated over the phone. Call from the phone number that you provided on your application to the toll-free activation number printed on the sticker affixed to your new card within 30 days after you receive your card in the mail.

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Question:
#19651

can you rent a car with a reflex credit card.

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Answer:
by #1707139

Unfortunately there is no definite information about your question. Try to reach out to Continental Finance customer service 1-86*-449-4514 Customer Care Specialists are available 7 a.m.–10 p.m. Mon–Fri, 9 a.m.–4 p.m. Sat/EASTERN TIMES

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Question:
#18949

I need a phone number for Verve Mastercard.

I need a phone number for Verve mastercard.

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Answer:
by #1691437

Verve Mastercard contact info: phone 1-86*-449-4514 Customer Care Specialists are available 7 a.m.–10 p.m. Mon–Fri, 9 a.m.–4 p.m. Sat/EASTERN TIMES

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Question:
by Denea Ipi #177652

I like to waive my introductory fee of $99 on my new Cerulean platinum credit card is this possible?

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Question:
by Debra B Jmu #165110

Credit card.

I’ve applied for surge credit card a few time, and am always told I already have an account. I don’t have a Surge credit card.

I tonight and was told the same thing.

Ssn#314-72-**** DOB 08/18/1966. Could you please explain this to me?

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