Noelke D

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Verified Reviewer
| map-marker Cranston, Rhode Island

Card reactivated

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I have been waiting to have my card reactivated.Every time I call they need something different from my bank.This has been going on from January 7th and today is February 17th. I am so tired of it. I have always paid my bill early and more than the minimum payment.They said this should be resolved by February 21st. I hope so.Nobody knows what they are doing.
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Anonymous
map-marker Indianapolis, Indiana

I can't activate my new card

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Continental Finance - I can't activate my new card
Continental Finance - I can't activate my new card - Image 2
I have no way to change my phone number. My number is 302-430-**** Please change my phone number so I can activate my card
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User's recommendation: Making it easier to change info. Here is my information to be added to my card ending in 0022

Georgia M Zlx

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Verified Reviewer

Very poor customer service.

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They take advantage of people with poor credit. Card is very expensive to start. Horrible customer service.
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Loss:
$225
Cons:
  • Too many high fees poor customer service

Preferred solution: Full refund

User's recommendation: Do not get this card! I'm out lots of money.

Resolved
Hearher K

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Verified Reviewer

Resolved: Unauthorized transaction

Updated by user Sep 03, 2023

Company fixed the issue and I have been provided with full refund. I would like a full refund and I would like his T-Mobile phone services shut off immediately.

Original review Sep 03, 2023
My boyfriend stole my credit card and used it to pay his T-Mobile account I want a full refund and his account phone number shut off
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Loss:
$40
Pros:
  • Nice company
Cons:
  • People are able to get your information to easily

Preferred solution: Full refund

User's recommendation: Keep your credit card safe

Hearher K

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Verified Reviewer
| map-marker Mountain View, California

Unauthorized transaction thank you

My ex-boyfriend used my card without permission to pay his T-Mobile phone I would like the payment canceled in his service turned off immediately
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User's recommendation: Don't let your boyfriends have your credit cards

Anonymous
map-marker Springfield, Massachusetts

To make a payment

Called the customer service number several times this morning and the automated system was not properly working. It would not take my payment and was transferred over to an operator for assistance which kept me on the line for over 45 mins after being told I was to wait only 20mins. At that point o just hung up. Very very poor communication
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User's recommendation: Please update your system to where the prompts are less

Noelke D

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Verified Reviewer
| map-marker Cranston, Rhode Island

Card reactivated

Still waiting for my account to be reopen. Its been 5 business days since I sent you a letter from my bank and I am still waiting.It was supposed to be resolved in 72 hours.Som body aint doing their job.
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User's recommendation: Watch how you pay your bill

Anonymous
map-marker Doylestown, Pennsylvania

Card in my name need to remove it from my credit report not mine.

Card in my name need to remove from my credit report I am in bankruptcy court since 2022 no one should be able to get a card in my name so please remove it or my bankruptcy attorney will be notified.
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Pedro G Jpr

Trying to change my phone number

Send yall a yahoo mail but still havent heard back trying to activate my new card and got to have my new phone number on it
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Preferred solution: Get my number changed out from the old one to my new one

Esther R Dlb

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Verified Reviewer

Find out who my contact person is

I am writing y'all about the money y'all took out my account when y'all supposed to take it out the end of the month
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Loss:
$105

Preferred solution: Full refund

wilfrido c

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Verified Reviewer

I can't activate my new card

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Continental Finance - I can't activate my new card
Horrible it feels like it's a scam. No way to solve your problems, you will be stuck ina perpetual loop.costumer services are not able to help you with simple information correction.
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Cons:
  • All

Preferred solution: Improve your business

User's recommendation: Wachout

Bernadette C Xkq

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Verified Reviewer

Can not change my number to activate card

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I have been trying to activate my card but cannot because, my phone number isnt correct. This is a huge inconvenience! Our numbers change all the time! This should not happen! Its going on 3 months that I havent even been able to activate this card! I also keep having to talk to the bank to change my number, but they wont email me back!
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Cons:
  • Not easy to activate a card

Preferred solution: My card activated and my phone number changed!

User's recommendation: Don’t have a number that wasn’t on your application or you won’t be able to use the card

Donna V Bgd

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Verified Reviewer

Discuss my balance

I cannot find where I paid 356.00 about 3 weeks ago to them to close out my account. I was to pay them that balance and it would be satisfied but do not know who to contact
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Elodia Oty
map-marker Las Vegas, Nevada

I want to know if Clifford is married

I don't know if my baby got married on me because him and I were seeing each other for a year and a half,
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User's recommendation: Try it

Victor G Ruj

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Verified Reviewer

Unhappy customer

Because the lack of your customer service I canceled my Surge card ending in 4722 Nobody communicates at your office
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Cons:
  • Lack of customer service

Preferred solution: No apologies in the world would help

User's recommendation: Don't get the card

Leigha Xql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To pay my $89 fee to open my account

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I opened a Fit Mastercard and when I tried to call the number associated with the card so I couldpaymy$89 fee, I absolutely could not get through. I looked up the number for Continental Finance I called and got through right away and the agent was very helpful and happy to resolve my issue. HOWEVER the number associated with the Fit Mastercard does not get you through to speak with anyone!!!
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Preferred solution: Nothing 00

User's recommendation: I haven't received the card yet so I don't have an opinion

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